Case Management Remotely Report User Cases

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So what do you do when you are sat on beach and an important customer calls you and tells you he has a minor issue with one of his computers?  With Case Centre Pro, this is a non issue.  Simply go into full customer service mode, thank him for his time in reporting the issue, … Read more

Case Management for Very Small Businesses

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Very small businesses have a range of pressures, not just financial, that causes them to think twice about opting to invest in any form of case management software.  This is a shame, as often, by investing only a little time as well as a small, and I do mean small, budget, it would give a … Read more