A help desk solution for non technical end users
So long as your users are able to use a mouse and a web browser, and understand the basic principals of logging into a cloud based portal, then they need no further technical training. Once inside, it is really easy for them to raise a case for support with you. If your client’s user has their own domain name, then you don’t even have to set the user up on our system, as our system will recognise everyone from that company’s domain name. Ideal for new user self setup. There are no limits on the number of users on our help desk system.