Our current versions of our case management system of Lite, Bronze, Silver, Gold, Platinum, Platinum Plus for Case Centre Pro looks like it is too complex across multiple industry sectors and difficult to understand and choose. We are therefore going to adopt a simpler version for each industry sector as follows… Lite Lite is aimed at … Read more
Today we added a new version of Case Centre Pro CMS Case Management System database software for the Building Maintenance and Building Services sector. Building Maintenance Services Case Management Software Solving the common problems with a team of maintenance staff being dispatched to multiple locations in order to maintain a number of property locations, Case … Read more
Today we added a new version of Case Centre Pro for the Software Development and Maintenance sector. Software Development Software development has changed in recent years, some companies adopting RAD (rapid application development), others sticking with the traditional Planning, Analysis, Design, Implementation, Maintenance cycle. In either case, it is typical that the software maintenance staff … Read more
We have today added a number of non technical How To videos to YouTube to assist users with their first steps with our online Case Centre Pro case management software for the maintenance industry. Demo Videos We additionally have created a demo page containing a list of all the videos. More videos to come…
We have been busy over the last month or so, expanding the feature modules available to perform various functions. This will help to enhance the already rich feature set of Case Centre Pro for all industry sectors. Additional Features Built-in reporting Service Level Agreement Warnings Up to 250 business customers Programmable Macros Solutions Knowledge Base … Read more
After months of development and testing, we have today launched Case Centre Pro for IT Support help desks. IT Support Help Desk Software Features We would like to share that we have included the following features in this initial release, more features to follow soon. Initial Feature List Built in CRM (Customer Relationship Management) database … Read more
Mark Andrew Smith Limited today announces that it will rebrand its own help desk support system software and call it Case Centre Pro. Versions There will be a number of versions of Case Centre Pro all focused on particular industry sectors. However, our initial version will be focused on the IT Support industry sector where … Read more